Effective Date: 26 Jan 2025
At TazaOnly.com, we are committed to delivering the freshest and highest-quality meat and fish to our customers. Due to the perishable nature of our products, we do not accept returns or provide refunds once an order has been delivered. We can provide you 100% Replacement if our product have any Quality Issue.
Why We Have This Policy
- Product Freshness: Our products are carefully sourced, handled, and delivered to ensure they arrive fresh and in optimal condition. Accepting returns could compromise product quality and safety.
- Health and Safety Standards: Once a product has been delivered, we cannot guarantee it has been stored or handled correctly, which is essential for maintaining food safety.
Order Issues
While we do not offer returns or refunds, we value your satisfaction and encourage you to reach out if there is an issue with your order, such as:
- Receiving the wrong item.
- Receiving an item that is damaged during transit.
In such cases, please contact our customer support team within 2 hours of receiving your order at +91 9876 73 2099 or mail us at tazaonly@gmail.com. Kindly provide your order number, a detailed description of the issue, and clear photos of the product(s) in question. We will review your case and work towards a resolution, such as a replacement or store credit.
Thank you for choosing TazaOnly.com. We appreciate your understanding and look forward to serving you with the freshest products.
For further inquiries, feel free to contact us at +91 9876 73 2099
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right and we will provide you Replacement only but no any Refund.